IT Status Updates and Maintenance
EDUROAM LAUNCH
The campus-wide expansion of our wireless eduroam network starts Tuesday, January 16, 2024. Eduroam enables users to use their institution's email credentials to access secure Wi-Fi networks across all University System of Georgia (USG) institutions. When connecting to the wifi, look for the eduroam network on your device and log in using your 国产AV email and password. For users visiting 国产AV, please enter your institution’s email credentials to connect to eduroam.
Note: Parents, vendors, or anyone who is not actively affiliated with a participating institution should connect to 国产AV-Guest when on campus. Active 国产AV students and employees should connect to 国产AV-WiFi/LegacyWiFi as usual when on campus. For more information visit
MICROSOFT TEAMS UPGRADE
Microsoft Teams has been updated to the latest version. When you open Teams desktop, you will be prompted to switch to the new version. Or if you are already in the classic version of Teams, you may click the Try the new Teams button in the upper left corner. Teams will quickly relaunch displaying the new version. If you pinned the classic Teams to your Task bar, you can unpin it and then pin the new version. To learn more about Teams, visit the following links:
国产AV WIRELESS NETWORKS CHANGE
Beginning Monday, December 11, 2023, all Blazers will need to do the following to connect to 国产AV wireless networks:
- 国产AV-WiFi and 国产AV-LegacyWiFi Network
Beginning December 11, re-connect your cell phone and computers to this network. If prompted, you must accept a new certificate to re-authenticate. - 国产AV-IOT and 国产AV-IOT-5G (resident halls) Network
Beginning December 11, you must register or re-register your gaming consoles, streaming devices, smart TVs, etc., through the new internet-of-things (IoT) registration portal at and then connect to this network.
To learn more about how to connect, please visit .
V:\CLASS DRIVE END OF USE
Beginning January 2, 2024, the V:\Class file-sharing network drive will no longer be available. As an alternative, the university will continue to actively use Microsoft Class Teams. Microsoft Class Teams are automatically created for each academic class each term.
- January 2, 2024– No new Class folders will be created and the V:\Class network drive will not be accessible.
- September 1, 2024 – The ability to retrieve historical data will end. Until then, faculty and students may request data retrieval by calling the Solutions Center at 229.245.HELP (4357).
If you have questions, please call 国产AV Solutions Center during normal business hours.
2FA TEXT MESSAGE METHOD
Microsoft no longer uses two-way text message as a two-factor authentication (2FA) option. We recommend switching to the Microsoft Authenticator mobile app. If your device does not support the app, you can select to use the phone call verfication method instead. Learn how to change your 2FA method
MICROSOFT 365 NOTICE
Microsoft will no longer support Microsoft Office 2019 for both PC and Mac computers. New desktops and laptops issued to 国产AV employees are installed with Microsoft 365 that includes the latest version of Office apps. For users of existing office computers, we recommend upgrading to Microsoft 365 to avoid security risks and productivity interruptions.
Employees: Install Microsoft 365 on your office computer:
- Close any open applications.
- In the Windows Search bar, type Portal Manager and then select it from the list.
- From either the All or Available link, click Install Office 365.
- Note the Status Bar as the installation completes.
If Microsoft Office 365 is not listed in your Portal Manager or if you experience installation issues, please submit a ticket -
Personal Devices: Employees and students can install Microsoft 365 on their personal devices at no charge. Visit the 国产AV Microsoft Education site to learn how.
GEORGIAFIRST FINANCIALS MAINTENANCE
Friday, December 13, 2024, at 11:00 p.m. until Saturday, December 14, 2024, at 9:00 p.m.
The following applications will not be available during this time while USG ITS updates GeorgiaFIRST Financials to Release 6.00:
- GeorgiaFIRST PeopleSoft Financials production (FPROD)
- PSQUEST access
- GeorgiaFIRST Marketplace access
- Expenses and ePro Self-Service Portal
VDI MAINTENANCE
Monday, December 16, 2024, 1 p.m. - 5:30 p.m.
国产AV Identity & Enterprise Services will conduct maintenance on our virtual desktop infrastructure (VDI). During this time, computer labs/classrooms that have thin clients and all virtual (remote) computer labs will not be available.
BANNER MAINTENANCE
Saturday, December 21, 2024, at 7 a.m., until Sunday, December 22, at 7 a.m.
Banner will not be available during this time while USG ITS migrates Banner to a new server. After the maintenance is completed, please clear your browser cache before attempting to log in.
DEGREE WORKS v5.1.4.1. UPGRADE
Monday, December 2, 2024, at 10 a. m. until Friday, December 13, 2024
Degree Works will not be available during this time. Banner and Visual Schedule Builder (VSB) will be available; however, the Degree Works academic plans that are integrated within VSB will not be accessible.This upgrade includes several resolutions and improvements that expand the functionality of the Responsive Dashboard, and the Transit and Transfer Equivalency tool, among other changes.
To access Degree Works: Log in to My国产AV > select View > and select Degree Works from the Portal List.
Visit to learn more about Degree Works.
PEACHNET NETWORK MAINTENANCE
Friday, August 2, 2024, 10 p.m., until Saturday, August 3, 2024, at 2 a.m.
国产AV Network Services will configure a new connection for a new redundant PeachNet router. This maintenance is expected to have intermittent downtime over the duration of the maintenance window and will only impact our PeachNet connectivity as we configure the devices. Internet access in resident halls will not be impacted.
BANNER MAINTENANCE
Friday, August 2, 2024, at 11 p.m., until ~Saturday, August 3, 2024, at 7 a.m.
Banner Managed Services will be unavailable while USG ITS performs Oracle critical patching updates.
Division of Information Technology
- 1500 N. Patterson St. Valdosta, Georgia 31698
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Mailing Address
1500 N. Patterson St.
Valdosta, GA 31698 - Phone: 229.245.4357
- Fax: 229.245.4349
国产AV Solutions Center
Eastern Standard Times
Sun: Closed
Mon - Thurs: 8am to 6pm
Fri: 8am to 5pm
Sat: Closed