• Only approved 国产AV faculty and staff have access to a Remote Desktop Connection (RDC).
  • You must have high-speed internet access.
  • Your office computer must be powered on.

[Return to RDC Welcome page]  |  [View/Print instructions in .PDF format]

Configure your iOS Mobile Device

Step 1: Install the Microsoft Remote Desktop App 

Download and install the Microsoft Remote Desktop app from the App store on your iOS mobile device > Open app. 

 Microsoft Remote Desktop App icon

Step 2: Add Connection 

 

Click the Plus (+) icon on the top-right corner > Click Desktop from the drop-down menu to add connection.

Microsoft Remote Desktop application showing how to create a new desktop connection.

 

Click PC Name – Host name or IP address>

 

Enter your office computer: IT tag number.valdosta.edu (ex: IT12345.valdosta.edu).
The tag# is affixed to the computer, and was listed on the RDC request form you submitted.

 

Click Done.

    

You will return to the Add desktop home screen.

 Click User Accounts to configure your credentials > Select Add User Account.

 

Enter the following:     

 

  • Username:  Your 国产AV email address (ex: jdoe@valdosta.edu) 
  • Password: Password used to log in to your campus desktop computer

 

 Click Save.

   

 

You will return to the Add desktop home screen.

Step 3: Configure Gateway Server Settings 

Click the Additional Options drop-down arrow. 

Click Friendly Name > Enter a name to identify the connection (ex. 国产AV Remote Desktop).

Click Done.

Select Gateway > Add Gateway >  In the Server name field, enter rdgw.valdosta.edu

Click Save.
   


Click User Accounts > Select the User Account you created (ex. jdoe@valdosta.edu).

Click the arrow to return to the Add Gateway screen > Click Save.

   

[Top of page]

Connect to your office computer

STEP 1: Make the connection

From the RDC App’s Home Screen, double-click the PC name you added (ex. IT12345.valdosta.edu). |
The connection will initiate. 

Remote Desktop application home screen showing the configured connection.   Connection initialization.

 

Step 2: Authenticate Login 

Authenticate your login using Microsoft Authenticator App

 Step 3: Log in to your office computer

Enter your 国产AV username and password to log in to your desktop computer.

Note: Click the Yes button if you receive a dialog box stating that 'the identity of the remote computer cannot be verified due to a problem with the security certificate.'

[Top of page]

Break connection

Step 1: Log Off

On your PC office computer, click the Start Menu icon/Power icon and select Log off.

On your Mac office computer, click the Apple icon in the upper-left corner of the screen.
Click Logout to view dialog box > click Log Out.

[Top of page]

Need more help?

Contact 国产AV Solutions Center for setup assistance.

[Top of page]