• Only approved 国产AV faculty and staff have access to a Remote Desktop Connection (RDC).
  • You must have high-speed internet access.
  • Your office computer must be powered on.

[Return to RDC Welcome page]  |  [View/Print instructions in .PDF format]

Configure your personal Mac computer

STEP 1: Install the Microsoft Remote Desktop App

From the App Store, download and install the Microsoft Remote Desktop app.

Once installation is complete, open the app and click Add PC.

Add PC

STEP 2: Add PC CONNECTION

Enter the following in the appropriate fields:

  • PC name: Your office computer 国产AV IT tag number (ex: IT99999). The tag# is affixed to the computer, was listed on the RDC request form you submitted.
  • User account: Select Add User Account from the dropdown

Add IT Tag number and add user account.

  • Enter your 国产AV username in this format: vsu\username (example: vsu\jdoe)
  • Password: Your 国产AV password

Add username and password.

Click Add and now select your username from the User account dropdown.

Select your username.

Select General > Add Gateway from the dropdown and enter the following:

Add Gateway

  • Gateway name: rdgw.valdosta.edu
  • User account: Select your username from the dropdown

Select your username from dropdown.

Click Add and now select rdgw.valdosta.edu from the Gateway dropdown.

Select created gateway.

Ensure checkmarks are next to Bypass for local addresses and Reconnect if the connection is dropped

Select Bypass and Reconnect checkboxes.

Click Add and a computer icon will display that shows your 国产AV computer number.

Select your computer icon.

Great! Now that you have successfully setup Microsoft Remote Desktop for your office computer, it's time to connect to it.

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Step 3: Connect to your office computer

Double-click your PC tile icon.

Select your PC title icon.

A connection window will open and progress to "Securing connection to gateway..."

A connection window will open to show progress.

When prompted, authenticate using Microsoft Authenticator App.
Click Continue if a window appears with a lock indicating that 'the certificate couldn't be verified. ' It's okay, really.

Click continue if promoted with 'the certificate couldn't be verified'.

When prompted, enter your 国产AV username and password to log in to your desktop computer.

Congratulations, you have successfully remoted in to your 国产AV office computer!


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Break Connection

Now that you've finished all of that hard work, it's time to simply log off; do not power off your office computer:

On your Windows office computer, click the Start Menu icon > click the profile icon and then Sign Out (or Power icon and select Log off. )

or

On your Mac office computer, click the Apple icon in the upper-left corner of the screen. Click Logout to view dialog box > click Log Out.

Remember: Your office computer must be powered on when you want to connect again.

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Need more help? Contact 国产AV Solutions Center for setup assistance.

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