Patient Bill of Rights

Alumni & Giving

Patient Right(s) and Responsibilities

To be treated with respect, consideration, and dignity
To know the names and credentials of the health care professionals serving them
To privacy
To confidential treatment of all communication and records relating to their care. Except as required and/or allowed by law, their written permission is required before we may give information to anyone not connected with their care.
To receive accurate and understandable information about their health
To know the beneficial effects, side effects, and problems of all forms of treatment.
To participate in decisions involving their health care and choosing a form of treatment.
To be informed of services available at 国产AV Student Health Center and any related costs
To know what provisions are available for after hours and emergency care
To consent to, or refuse, any care or treatment
To select and/or change their health care provider
To review their medical records with a health care provider
To receive appropriate referrals to other health care professionals and services
To designate someone to make health care decisions for them. This requires a legal document known as an advance directive. This would be used if the patient becomes unable to make medical care decisions or prefers someone else to make decisions for them

To seek medical attention promptly
To provide complete and accurate information to the best of their ability about their medical health, any medications, including over-the-counter products and dietary supplements, and any allergies or sensitivities
To ask about anything they do not understand
To report any significant changes in symptoms or failure to improve
To respect clinic policies
To be respectful of all health care professionals and staff, as well as other patients
To keep appointments or cancel in a timely manner
To seek non-emergency care during regular hours
To know the names, purposes, and effects of medications prescribed to them
To pay promptly any bills that they have incurred
To follow the treatment plan and to advise the health care provider if they do not think that they will be able to follow it. It is the patient’s responsibility to be aware of the consequences of not following the recommended treatment plan.

If patients have questions, concerns, problems, or complaints about the care or service they are receiving, they are encouraged to speak to the health care provider or staff member involved in their care. If they prefer, they may speak with the Health Center Manager by calling 229.333.5886, or submit it online by clicking “Contact Us."